Terms and Conditions

These Terms and Conditions explain the rules that apply when you use the services provided by Irish Spins. They set out the relationship between us and our users, what we expect from account holders and how we manage offers, payments and disputes. By registering or continuing to use our site you accept these terms and any other documents referred to here.

Account responsibilities

You are responsible for keeping your account details safe and for all activity that occurs under your account. Do not share your login details. We may suspend or close an account if we suspect unauthorised access, fraud or breach of these terms. You must notify us promptly of any unauthorised use.

Account verification and limits

We may request identity, payment or address verification documents to comply with our checks and applicable laws. Until verification is complete we may limit deposits, play or withdrawals. We will return or securely destroy any documents in line with our privacy policy once checks are finished.

Eligibility requirements

To use our services you must be at least 18 years old and have the legal right to gamble in the jurisdiction from which you access the site. Only one account per person is permitted. We may refuse registration or close accounts where eligibility cannot be established or where local restrictions apply.

Acceptable platform use

You must not use the platform for money laundering, fraudulent activity, sharing misleading information or attempting to manipulate games or promotions. Automated play, bots or other unauthorised software are prohibited. We reserve the right to withhold or void bets and winnings where activity indicates abuse, collusion or breach of these rules.

General bonus and promotion rules

Promotions are subject to specific terms which will be published with each offer. Unless stated otherwise, bonuses may carry wagering requirements, game contribution rules and maximum bet limits. We may withdraw, amend or refuse promotions at our discretion where we suspect abuse or where required by law. Bonus winnings may be held until qualifying conditions are met and verification checks are complete.

Deposits and withdrawals

Payment methods, minimum and maximum values are displayed in the cashier. All deposits must be made from accounts in your name. Withdrawals are subject to verification checks and may be delayed while we complete these checks. We may apply deposit or withdrawal limits and may require additional information to process larger requests.

Processing and holds

We aim to process withdrawal requests promptly but may place temporary holds while completing compliance checks. Any fees or processing times associated with third-party providers are outside our control.

Dispute resolution

If you have a complaint please contact our support team and we will aim to resolve it promptly. If we cannot reach an agreement, we will advise on available escalation routes. Where applicable, independent dispute resolution or a recognised industry adjudicator may be used to settle unresolved disputes.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Significant changes will be communicated via the site or by email to registered users. Continued use after changes constitute acceptance. If you do not accept updated terms you should stop using the service and close your account.

For account or policy queries contact [email protected]. These terms apply alongside any game-specific rules and our privacy and responsible gambling policies, and they form the agreement between you and IrishSpins.